Night RelayAfter-hours maintenance coordination for property managers

Available now for property managers across Canada

The night shift,
carried through to morning.

Paid USD subscriptions give customers access to Night Relay.

Customers submit after-hours maintenance requests through a dedicated intake link; Night Relay routes each request by manager-defined rules, follows up with vendors for acknowledgement, and provides a morning report.

View pricing and subscribe
AFTER HOURS, WITH A CLEAR NEXT STEPCANADA

A better overnight handoff

Request submitted by linkManager rules route itVendor acknowledgement follow-upMorning report

01 — The handoff

A request, with a clear next step.

Night Relay receives after-hours maintenance requests through its dedicated intake link, routes them by your rules, and follows up with vendors for acknowledgement.

  1. 01

    Receive the request

    Residents submit an after-hours repair through a dedicated Night Relay intake link.

    One Night Relay intake link
  2. 02

    Route by your rules

    Manager-defined conditions guide which eligible vendor is contacted for each request.

    Manager-defined routing
  3. 03

    Follow up for acknowledgement

    Night Relay follows up with the vendor and tracks acknowledgement status for the morning report.

    Vendor acknowledgement status

02 — Ready by morning

Start with the status.
Not the search.

The daily morning report brings overnight requests into one clear view: what came in, which vendors were contacted, acknowledgement status, and what needs attention.

Morning handoffDaily status

01 Requests received

02 Vendors contacted

03 Acknowledgement status

04 Items needing attention

A concise record of the night’s work

03 — Subscription access

Customer access to a dedicated after-hours desk.

A paid USD subscription provides access to Night Relay’s after-hours request intake and routing, vendor acknowledgement follow-up, and one daily morning report.

Review the monthly price and billing terms on the Pricing page before checkout.

A clear starting point

A dedicated request intake link.

Night Relay takes after-hours requests through its own intake link. External inboxes and phone lines are not connected, and third-party property systems do not connect or sync with Night Relay.